Frequently asked questions
How many rooms does the hotel have?
The hotel has a total of 84 rooms on 6 floors.
Does the hotel have parking?
Yes, the hotel has paid parking spaces for cars and motorbikes. There is a private, covered garage 500 metres from the hotel with a 24-hour shuttle service, and an enclosed outdoor car park next to the hotel.
How far is the hotel from the beach?
The hotel is located directly on the beach: from our terraces you can access beach establishments directly by crossing only a wooden walkway.
Is the hotel close to the centre?
Yes, the hotel is located about 200 metres from Cattolica's main square, Piazza Primo Maggio. The harbour area is a 10-minute walk away, as are the town hall, the train station and the Cattolica Aquarium.
Is it possible to arrive before the official check-in time?
Yes, it is possible, but it depends on the actual availability of the room and therefore cannot be guaranteed without a supplement.
Is it possible to have a late check-out?
Yes it is possible. The official check-out time is 10 a.m. Upon request and according to availability it can be extended until 12 p.m. free of charge. With a supplement of 50% of the cost of one night, it is possible to have a late check-out until 4 p.m. always according to the availability of the room.
At what time can I check in?
The official check-in time is 12, but it is possible to arrive earlier and if your room is not available, you will still be able to park your car, deposit your luggage and valuables safely, use our facilities to change and go to the beach or take a walk and enter your room at the time indicated.
Is there a laundry service in the hotel?
Yes, the hotel offers a 24-hour laundry service for items that can be washed in water, while any items requiring dry cleaning will be taken to external laundries.
Is it possible to return to the hotel at any time?
Yes, it is possible, the reception is manned 24 hours a day. If you find the entrance closed after midnight, just ring the bell.
Is the hotel suitable for celiacs?
Yes. Although we are still waiting for official certification, we at the hotel are familiar with the subject and are organised to offer gluten-free meals. For breakfast we also use packaged products from the Schär range. For your safety, we ask that you always ask the staff in the dining room if you have any other intolerances or allergies.
Does the hotel offer a babysitting service?
No, but it is possible to contact a trusted local agency to arrange this for you.
Does the hotel offer entertainment for children?
No, but at beach establishments in front of the hotel, there are play areas, sports activities and entertainment for young and adults alike.
What services does the hotel offer for children?
Our hotel is not a so-called "family hotel", but of course all children are welcome: we have cots, rails to add to the single bed and high chairs.
Does the hotel provide beach towels?
Si il servizio wi-fi è gratuito e la linea wireless è presente in tutto l'hotel.
Is there wi-fi in the hotel?
Yes, the wi-fi service is free of charge and there is a wireless line throughout the hotel.
Are there bicycles in the hotel for children?
Yes, the hotel has comfortable and functional city bikes available for all guests. Just ask at reception for the keys. Some bicycles are equipped with child seats for children up to 15 kg. Helmets and children's bikes are not available.
Are there rooms with a whirlpool bathtub?
No, the hotel does not have any rooms with hydromassage baths, but some rooms have baths with built-in showers. In our SPA there is a large swimming pool and a whirlpool.
Is the entrance to the SPA included in the price of the rooms?
No, the entrance to the SPA for the wellness path (swimming pool, whirlpool, sauna, Turkish bath, relaxation area) is charged. In some deals or special packages this service can be offered but in these cases it will be clearly specified.
Does the hotel have a swimming pool?
Yes, the hotel has an indoor heated swimming pool in the Victoria SPA and the entrance is charged.
Can children have access to the SPA?
No, the entrance to the SPA is permitted for people of 16 years old and over and is subject to payment.
Does the hotel offer a taxi service to and from the station?
No, but you can reserve a taxi at our reception desk.
Are taxes included in the prices?
All prices are inclusive of VAT and service charge while tourist tax is to be added at the rate of 2 euros per day per person for all those over 14 years old for a maximum of 7 days and will be payable at check-out.
Are animals allowed in the hotel?
Yes, they are allowed and welcome and can stay in the rooms and on the terraces but not in the lounges or restaurant areas. A daily supplement is required to ensure proper hygiene and cleanliness of the room.
Is smoking allowed in the rooms?
Although it is legally permitted, we kindly ask all our guests not to smoke in their rooms but to use the balcony in each room. If there is no ashtray available, please ask the maid or reception for one.
How does the beach work?
The hotel does not have a private beach: the closest bathing facilities to the hotel are bathing establishments number 60 and 62 which belong to "I DELFINI BEACH VILLAGE" where you can book umbrellas and sunbeds. The service will be paid directly to the beach staff.
Do the rooms have carpets and/or rugs?
No, all of our rooms have ceramic floors and there are no carpets. There are some carpeted corridors on the room floors to avoid noisy passages.
Does the hotel have rooms for disabled people?
Access for people with disabilities is permitted via the special slide conveniently located on the side of the building. All floors and public areas are easily accessible. The hotel has a Deluxe Jr Suite with a bathroom for disabled people
Does the hotel offer all-inclusive packages?
No, we do not offer all-inclusive packages. We offer free, unrestricted holidays with quality services.
What are the free services of the hotel?
Unlimited wi-fi throughout the hotel, bike rental, use of beach towels and entrance to the new Victoria GYM.
Is there a minibar in the rooms?
Yes, all our rooms have a minibar: drinks are on payment.