Stay Safe, Stay Victoria

Summer 2021

The Victoria Palace Hotel has very spacious rooms and large terraces open onto the sea where you can have breakfast and choose to dine at the time you most prefer, whether you choose one of our à la carte menus or half board.
Today, more than ever, these features can ensure you the confidence and security you need for a peaceful and carefree holiday. We have organised every moment of your stay at the Victoria Palace to welcome you in the best possible way.

Booking flexibility

To allow guests to plan a carefree holiday, in the event of a cancellation due to force majeure caused by the health situation, the deposit will be fully refunded at no extra cost.

The staff

The entire staff has been trained in compliance with health protocols to ensure your safety and well-being.

Early check-in

In order to optimise the arrival process, there is the possibility of early check-in simply by e-mail, so that once at the hotel you only have to show your identity document, sign for consent to data processing and collect your card to access your room.

In the rooms

Our staff has been formed to apply the standards of safety protocols with regard to room sanitisation: we use certified sanitising products and all staff use personal disposable devices. In particular, in addition to our daily attention and scrupulous care, we would like to highlight that for the cleaning of each room we use materials (rags, sponges, etc. etc.) that are exclusive and sanitised after each passage; on the occasion of the change, in addition to the sanitisation mentioned above, we also make an ad hoc washing of pillow and mattress underwear after storage in specific laundry bags, and the treatment with sanitising spray on all fabrics (including curtains) and surfaces.

Breakfast

Although our terrace dedicated to one of the most beautiful moments of the day is large and open, in order to avoid the simultaneous presence of several people we have made the times for enjoying breakfast even more flexible.

Lunch

The Bistrot Lunch Café inside the hotel is our very own version of comfort food, a cool, convenient place with something tasty for everyone. It’s the right place for a break from the sun: you can choose from light and quick dishes that can also be taken under the umbrella.

Dinner

Summer formulas are half board and bed & breakfast, but there are plenty of opportunities to dine at the hotel and try special and different dishes every evening. You can choose Japanese cuisine from Qì Sushi Lovers or a selection of traditional Italian dishes. Our à la carte restaurants are on the terrace and guarantee attentive service and optimal spacing.

Common areas

All of the hotel’s spacious common areas are constantly sanitised and equipped with hand sanitisers.
Some services and areas of the hotel may not be available for the summer 2021 in compliance with the Emilia Romagna Region protocol on measures to contain and combat contagion.

In the lift

Use of the lift, which is constantly sanitised like all other spaces, is allowed for only one person at time or for several people from the same family nucleus.

Le Residenze and Villa Cipressi

All the facilities are cleaned and sanitised at the end of each stay by qualified staff and the use of certified products that comply with current anti-Covid standards. Today, more than ever, these characteristics guarantee the quiteness and security necessary for a peaceful and thoughtless holiday.